SoByte WalletPrivacy Policy
This Privacy Policy explains how Software Byte Development LLC ("Company," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website, purchase our products, or interact with us. This policy complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).
1. Data Controller
The data controller responsible for your personal data is:
Software Byte Development LLC
7754 Solitude Ct
Riverside, CA 92506
United States
Email: [email protected]
Phone: (951) 407-3291
2. Information We Collect
2.1 Information You Provide
- Order Information: Name, email address, phone number, shipping address, billing address
- Payment Information: Transaction references (we do not store credit card numbers or cryptocurrency wallet addresses)
- Communication Data: Correspondence when you contact our support team
2.2 Information Collected Automatically
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, referring URLs, click patterns
- Cookie Data: As described in our Cookie Policy
2.3 Information We Do NOT Collect
- Cryptocurrency wallet addresses or balances
- Private keys or seed phrases
- Transaction history on any blockchain
- Biometric data
3. Legal Bases for Processing (GDPR)
We process your personal data on the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Order fulfillment and delivery | Performance of contract (Art. 6(1)(b)) |
| Payment processing | Performance of contract (Art. 6(1)(b)) |
| Customer support | Legitimate interest (Art. 6(1)(f)) |
| Website analytics | Consent (Art. 6(1)(a)) |
| Legal compliance | Legal obligation (Art. 6(1)(c)) |
| Fraud prevention | Legitimate interest (Art. 6(1)(f)) |
4. Purpose of Data Processing
We use your personal information to:
- Process and fulfill your orders
- Send order confirmations and payment instructions
- Provide shipping updates and delivery notifications
- Respond to customer support inquiries
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
5. Data Retention
We retain your personal data according to the following schedule:
| Data Category | Retention Period |
|---|---|
| Order records | 7 years (tax/legal compliance) |
| Customer support correspondence | 3 years after last contact |
| Website analytics data | 26 months |
| Marketing preferences | Until consent is withdrawn |
6. Data Sharing and Disclosure
We may share your personal information with:
- Shipping carriers — to fulfill and deliver your order
- Payment processors — to process your payment
- Legal authorities — when required by law, subpoena, or court order
We do not sell your personal data.
We do not share your data for advertising purposes.
We do not share your data with data brokers.
7. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure adequate protection through Standard Contractual Clauses (SCCs) approved by the European Commission, or other legally recognized transfer mechanisms.
8. Your Rights Under GDPR
If you are located in the EEA/UK, you have the following rights:
- Right of Access — Request a copy of the personal data we hold about you
- Right to Rectification — Request correction of inaccurate or incomplete data
- Right to Erasure — Request deletion of your personal data ("right to be forgotten")
- Right to Restriction — Request restriction of processing your data
- Right to Data Portability — Receive your data in a structured, machine-readable format
- Right to Object — Object to processing based on legitimate interests
- Right to Withdraw Consent — Withdraw consent at any time where processing is based on consent
- Right to Lodge a Complaint — File a complaint with your local data protection authority
9. Your Rights Under CCPA/CPRA
If you are a California resident, you have the following rights:
- Right to Know: Request disclosure of the categories and specific pieces of personal information collected about you
- Right to Delete: Request deletion of your personal information
- Right to Correct: Request correction of inaccurate personal information
- Right to Opt-Out of Sale: We do not sell personal information, but you may still submit an opt-out request
- Right to Non-Discrimination: You will not be discriminated against for exercising any of your privacy rights
- Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information as defined by the CPRA
To exercise any of these rights, contact us at [email protected]. We will respond within 45 days (CCPA) or 30 days (GDPR).
10. Data Security
We implement industry-standard security measures to protect your personal information, including:
- TLS/SSL encryption for all data in transit
- Encrypted storage for sensitive data at rest
- Access controls and authentication requirements
- Regular security assessments
However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email or prominent notice on our website.
13. Contact Us
For any privacy-related questions, concerns, or requests:
Software Byte Development LLC
7754 Solitude Ct
Riverside, CA 92506
United States
Email: [email protected]
Phone: (951) 407-3291